Quick Reference

All modules at a glance

🏨 Front Office5 modules

Reservations

Individual, group, and corporate reservation creation with real-time availability check

Travel agent and OTA booking import with source-wise tracking and commission calculation

Allotment blocks with automatic release dates and cutoff management for group bookings

Reservation amendment history with full audit trail of rate changes, date modifications, and cancellations

StayView (Tape Chart)

Horizontal timeline grid with rooms on the Y-axis and dates on the X-axis, scrollable across weeks and months

Colour-coded reservation bars — distinct colours for confirmed, tentative, checked-in, checked-out, and cancelled

Drag-and-drop room reassignment with automatic rate recalculation when room type changes

Click any bar to open the full reservation detail in a slide-over panel without losing your place

Front Desk (Check-in / Check-out)

One-click check-in from the arrivals list with pre-populated guest details from the reservation

ID scanning and document capture — stores Aadhaar, passport, or driving licence images against the guest profile

C-Form data capture for foreign nationals with automatic submission-ready report generation

Registration card printing with guest signature capture on supported devices

Room Status

Visual grid view with colour-coded room cards showing current status, guest name, and departure date

One-click status updates — housekeeping staff can flip a room from dirty to clean directly from a tablet or phone

Supervisor inspection workflow with approval step before a cleaned room is released to the front desk

Out-of-order and maintenance blocking with reason codes, expected resolution date, and linked work orders

Guests

Unified guest profile with contact details, ID documents, company affiliation, and loyalty tier

Stay history timeline showing every past and upcoming reservation with folio totals and feedback scores

Guest preferences capture — room type, bed configuration, dietary needs, newspaper, and special requests

VIP and blacklist tagging with front-desk alerts that trigger at reservation and check-in

💰 Revenue6 modules

Billing & Cashiering

Guest folio with real-time running balance — room charges, extras, taxes, and payments on a single ledger

Multi-folio support for splitting charges between the guest, company, and travel agent on a single stay

Cashier shift management with opening float, cash drop, and end-of-shift balancing report

Payment acceptance across cash, card, UPI, bank transfer, city ledger, and advance deposit adjustment

Rate Plans

Unlimited rate plans with support for EP (room only), CP (bed & breakfast), MAP (half board), and AP (full board)

Seasonal rate periods with automatic date-based switching and overlap protection

Day-of-week pricing — set different rates for weekdays, weekends, and public holidays

Length-of-stay (LOS) discounts and minimum-stay restrictions configurable per rate plan

POS (Restaurant & Bar)

Multi-outlet POS — separate menus, printers, and revenue tracking for restaurant, bar, pool bar, and room service

KOT (Kitchen Order Ticket) printing with item-wise kitchen/bar routing and modification notes

Table management with cover tracking, table merge/split, and visual floor plan layout

Running tab creation for walk-in diners with split-bill and shared-bill settlement options

Events & Banquets

Enquiry-to-booking pipeline with stages for tentative, confirmed, in-progress, and completed events

Banquet diary — visual calendar view across all venues showing confirmed and tentative bookings

Venue capacity management with support for theatre, classroom, U-shape, round-table, and cocktail setups

Event BEO (Banquet Event Order) generation with menu, AV, decor, and special instructions as a printable PDF

Channel Manager

Two-way real-time sync with MakeMyTrip/Goibibo, Booking.com, Agoda, Expedia, Yatra, Cleartrip, and Airbnb

Automatic inventory adjustment — when a room sells on any channel, all others are updated within seconds

Rate push from Stayntra rate plans to all connected OTAs with channel-specific markup/markdown rules

Restriction management — push minimum LOS, closed-to-arrival (CTA), and stop-sell per channel

Booking Engine

Responsive widget that embeds on your website via a simple script tag or iframe — matches your brand colours

Real-time availability and rate display pulled directly from Stayntra inventory

Online payment collection via Razorpay, PayU, or CCAvenue with PCI-DSS compliant tokenisation

Promo code and coupon engine with usage limits, date validity, and minimum-stay conditions

📊 Finance8 modules

General Ledger (Chart of Accounts)

Pre-configured hotel chart of accounts following USALI (Uniform System of Accounts for the Lodging Industry) structure

Automatic GL posting from folio settlements, POS sales, advance deposits, and city ledger receipts

Manual journal entry creation with narration, reference documents, and multi-line debit/credit rows

Recurring journal entries for fixed monthly charges like rent, insurance, and AMC with auto-post scheduling

Trial Balance

Real-time trial balance generation for any date or date range within the current financial year

Comparative view — side-by-side current period vs. previous period with variance and percentage change columns

Account group subtotals for assets, liabilities, income, expenses, and equity with expandable hierarchy

Zero-balance account toggle to hide dormant accounts and focus on active ledgers

Profit & Loss Statement

USALI departmental P&L with separate revenue and expense sections for rooms, F&B, banquets, and other departments

Automatic revenue recognition from settled folios, POS sales, and banquet invoices — no manual reclassification needed

Gross Operating Profit (GOP) and EBITDA calculation with undistributed operating expenses allocated correctly

Budget-vs-actual comparison columns with variance amounts and percentage deviation highlighting

Balance Sheet

Standard balance sheet format with assets, liabilities, and equity sections following Indian Accounting Standards

Real-time generation for any date — not just month-end — useful for ad-hoc queries from owners or banks

City ledger and guest debtor balances automatically reflected under current assets / trade receivables

Advance deposits from future reservations correctly classified as current liabilities

GST Compliance (6-Tab Hub)

Automatic place-of-supply determination using guest state code — CGST+SGST for intra-state, IGST for inter-state

Rate-slab engine that applies 12% GST for tariffs up to ₹7,500 and 18% for tariffs above ₹7,500 per night

GSTR-1 sales register with B2B (invoice-wise with buyer GSTIN) and B2C (state-wise summary) sections pre-filled

GSTR-3B summary computation with tax liability, ITC claims, and net payable calculation

Accounts Receivable

City ledger management with separate sub-ledgers for corporates, travel agents, OTAs, and government accounts

Ageing analysis buckets — current, 30 days, 60 days, 90 days, and 120+ days with drill-down to individual invoices

Receipt entry with allocation against specific outstanding invoices — partial and multi-invoice receipts supported

TDS (Tax Deducted at Source) tracking on corporate receipts with certificate reference and amount adjustment

Accounts Payable

Vendor master with GSTIN, PAN, bank details, payment terms, and rating — linked to purchase orders and invoices

Purchase invoice entry with line-item GST capture (CGST+SGST or IGST) flowing into ITC register

Three-way matching — system validates vendor invoice against approved PO and goods receipt before payment approval

Payment scheduling with due-date tracking and early-payment discount capture for eligible vendors

Bank & Cash

Multi-bank account management — current accounts, savings accounts, credit card settlement accounts, and FD accounts

Bank reconciliation tool with imported bank statement matching against Stayntra transactions (auto and manual match)

Petty cash register with imprest management, expense voucher approval, and periodic replenishment tracking

Daily cash position report showing opening balance, collections, disbursements, and closing balance per account

⚙️ Operations3 modules

Housekeeping

Attendant assignment board — drag rooms to staff members based on floor, wing, or workload balancing

Mobile-friendly room status updates — attendants mark rooms as cleaning-in-progress, cleaned, or inspected from their phone

Supervisor inspection workflow with checklist items (linen, amenities, minibar, maintenance) and photo capture

Departure and stayover room prioritisation based on expected arrival times and VIP status

Materials Management

Multi-store inventory — separate stores for kitchen, housekeeping, engineering, and F&B with inter-store transfer support

Item master with SKU, unit of measure, reorder level, maximum stock, preferred vendor, and GST rate

Purchase indent (requisition) workflow — department heads raise indents that route to purchase manager for approval

Purchase order creation with vendor selection, rate comparison, delivery schedule, and payment terms

Night Audit (7-Step Wizard)

Step 1 — Room Status Reconciliation: verify that all occupied rooms have active reservations and no-shows are flagged

Step 2 — Rate Posting: automatically post tonight's room charge and applicable taxes to every in-house guest folio

Step 3 — Cashier Balancing: reconcile each cashier shift — cash, card, UPI totals must match the system transactions

Step 4 — Revenue Verification: review the day's revenue by department (rooms, F&B, banquets, other) before finalisation

📈 Reports & Analytics5 modules

11 Built-in Reports

Manager's Flash Report — today's occupancy, ADR, RevPAR, arrivals, departures, revenue, and key alerts on one page

Daily Revenue Report — department-wise revenue breakup (rooms, F&B, banquets, other) with tax and net calculations

Occupancy Report — date-wise room nights sold, available, OOO, and percentage occupancy with MTD and YTD summaries

Guest In-House List — current in-house guests with room number, arrival/departure dates, rate, and balance

PDF Export

One-click PDF generation from any report screen with property branding and letterhead

Batch export — generate multiple reports as a combined PDF or as individual files in a ZIP archive

Scheduled email delivery — configure daily, weekly, or monthly report emails to GM, owners, and department heads

Excel (XLSX) export alongside PDF for reports that need further analysis or pivot table manipulation

Revenue Analytics

ADR (Average Daily Rate) trend chart with daily, weekly, and monthly granularity across configurable date ranges

RevPAR tracking with comparison against budget targets and previous year performance

Revenue segmentation — breakdown by rooms, F&B, banquets, and other income with pie and bar chart visualisations

Source-of-business analysis — compare OTA vs. direct vs. corporate vs. walk-in revenue contribution and cost of acquisition

Occupancy Analytics

Occupancy heat map — colour-coded calendar view showing daily occupancy percentages across the year

Day-of-week analysis — identify which days consistently underperform for targeted promotional pricing

Room type utilisation — see which categories sell out first and which have chronic excess inventory

Lead time analysis — how far in advance guests book, segmented by source, to optimise your pricing window

Custom Reports

Drag-and-drop report builder with field selection from reservations, folios, guests, finance, and housekeeping data

Filter conditions with AND/OR logic — e.g., show all corporate guests who stayed more than 3 nights with ADR above ₹5,000

Grouping and sub-totalling by any dimension — room type, market segment, nationality, booking source, etc.

Calculated fields — create custom metrics like "revenue per guest night" or "F&B spend as % of room revenue"

🔧 Platform7 modules

Security & RBAC

Pre-built roles for common hotel positions — front desk agent, housekeeping, FOM, revenue manager, accountant, GM, owner

Granular permission matrix — control access to each module, screen, and action (view, create, edit, delete, approve)

Custom role creation with permission inheritance — create a "Senior Front Desk" role that extends the base agent role

Property-level role assignment for chains — a user can be a manager at Property A and view-only at Property B

Audit Log

Comprehensive event logging — reservation changes, folio adjustments, rate modifications, GL postings, and user management actions

Before-and-after snapshots for data changes — see the old rate, new rate, who changed it, and why

Filterable log viewer with search by user, action type, module, date range, and affected record

Tamper-proof append-only storage — audit log entries cannot be edited or deleted, even by system administrators

Multi-Property Management

Single login with property switcher — jump between properties without logging out and back in

Consolidated dashboard showing occupancy, revenue, ADR, and RevPAR across all properties on one screen

Cross-property guest recognition — a guest who stayed at Property A is flagged as a repeat when they book Property B

Centralised rate management — push a corporate rate plan to all properties in the chain from the head office

Dark Mode

System-wide dark theme covering every module, modal, report viewer, and settings screen

One-click toggle between light and dark mode from the top navigation bar or keyboard shortcut

Automatic scheduling — switch to dark mode at sunset and back to light at sunrise based on property timezone

Consistent colour contrast ratios meeting WCAG 2.1 AA accessibility standards for readability

Global Search

Unified search bar accessible from any screen via the top navigation or Ctrl+K / Cmd+K keyboard shortcut

Instant results as you type with fuzzy matching — "Raj" finds Rajesh, Rajendra, and Neeraj

Results grouped by category — Guests, Reservations, Folios, Rooms, Invoices, Vendors — with quick-jump links

Search by confirmation number, folio number, phone number, email, company name, or OTA booking reference

Keyboard Shortcuts

Module navigation shortcuts — Alt+1 for Front Desk, Alt+2 for Reservations, Alt+3 for StayView, and so on

Action shortcuts — Ctrl+N for new reservation, Ctrl+I for check-in, Ctrl+O for check-out from any screen

Shortcut discovery overlay — press "?" from any screen to see all available shortcuts in context

Customisable key bindings — remap shortcuts to match your team's muscle memory from a previous PMS

REST API

RESTful JSON API covering reservations, guests, rooms, folios, rates, and inventory endpoints

API key authentication with per-key permission scoping — create read-only keys for analytics and read-write keys for integrations

Webhook support — receive real-time HTTP callbacks on reservation creation, check-in, check-out, and payment events

Rate limiting with configurable quotas per API key to protect system stability during peak operations

23 Modules. One Platform.

Six departments, one platform

Front Office

Revenue

Finance

Operations

Reports & Analytics

Platform

All modules at a glance

Ready to explore the full platform