⚙️ Operations

Housekeeping, inventory, and night audit workflows

Keep your property running smoothly with purpose-built modules for housekeeping task assignment, materials and inventory management, and a guided night audit process. Operations modules bridge the gap between front office and back office, ensuring rooms are turned on time, supplies never run out, and the books close cleanly every night.

3 Modules24 Features
Clean hotel room with fresh linens
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Housekeeping

A complete housekeeping management module that lets your executive housekeeper assign rooms, track cleaning progress, manage attendant workloads, and handle guest requests — all in real time. Room status updates from housekeeping are instantly visible to the front desk, eliminating phone calls and radio chatter. Supervisors can inspect rooms and mark them ready for sale with a single tap.

Attendant assignment board — drag rooms to staff members based on floor, wing, or workload balancing
Mobile-friendly room status updates — attendants mark rooms as cleaning-in-progress, cleaned, or inspected from their phone
Supervisor inspection workflow with checklist items (linen, amenities, minibar, maintenance) and photo capture
Departure and stayover room prioritisation based on expected arrival times and VIP status
Lost-and-found register with item description, room number, finder, guest notification, and disposal date tracking
Minibar consumption tracking — attendants log consumed items which auto-post to the guest folio
Maintenance request creation from housekeeping — if an attendant spots a leaky tap, they raise a work order on the spot
Housekeeping productivity report — rooms cleaned per attendant, average turnaround time, and inspection pass rate
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Materials Management

An end-to-end inventory and procurement module for managing everything your hotel consumes — from kitchen provisions and housekeeping supplies to engineering spares and guest amenities. Track stock levels across multiple stores, automate reorder points, and process purchase orders through an approval chain. Consumption is tracked by department so you know exactly where every rupee is going.

Multi-store inventory — separate stores for kitchen, housekeeping, engineering, and F&B with inter-store transfer support
Item master with SKU, unit of measure, reorder level, maximum stock, preferred vendor, and GST rate
Purchase indent (requisition) workflow — department heads raise indents that route to purchase manager for approval
Purchase order creation with vendor selection, rate comparison, delivery schedule, and payment terms
Goods receipt note (GRN) with quantity verification, quality check, and variance flagging against the PO
Automatic stock deduction on departmental issue — kitchen receives provisions against a stores issue voucher
Stock valuation using weighted average cost method with period-end inventory valuation report
Dead stock, slow-moving, and near-expiry alerts with configurable threshold days for perishable and non-perishable items
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Night Audit (7-Step Wizard)

A guided, seven-step night audit wizard that walks your night auditor through the entire end-of-day closing process. Each step validates data integrity, posts room charges and taxes, verifies cashier balances, and generates the daily revenue report. The wizard prevents common errors by enforcing sequential completion — you cannot proceed to the next step until the current step passes validation.

Step 1 — Room Status Reconciliation: verify that all occupied rooms have active reservations and no-shows are flagged
Step 2 — Rate Posting: automatically post tonight's room charge and applicable taxes to every in-house guest folio
Step 3 — Cashier Balancing: reconcile each cashier shift — cash, card, UPI totals must match the system transactions
Step 4 — Revenue Verification: review the day's revenue by department (rooms, F&B, banquets, other) before finalisation
Step 5 — AR & City Ledger Review: verify all bill-to-company postings and city ledger transfers are correctly routed
Step 6 — Report Generation: produce the daily revenue report, manager's flash report, occupancy summary, and trial balance
Step 7 — Date Roll: advance the business date, lock the audited day against further edits, and open the new business day
Rollback protection — once the night audit is completed and the date rolls, the previous day's transactions are locked from modification

See Stayntra in Action

Book a personalized demo and see how the Operations modules work together for your property.

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