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Billing & Cashiering

A full-featured folio and cashiering system that tracks every charge, payment, and adjustment against a guest stay. Room charges, taxes, restaurant transfers, minibar postings, and laundry charges all land on the folio automatically. At settlement, the system splits bills, applies city ledger routing, and generates GST-compliant invoices — complete with SAC codes, GSTIN, and place-of-supply logic for IGST vs CGST+SGST determination.

Guest folio with real-time running balance — room charges, extras, taxes, and payments on a single ledger

Multi-folio support for splitting charges between the guest, company, and travel agent on a single stay

Cashier shift management with opening float, cash drop, and end-of-shift balancing report

Payment acceptance across cash, card, UPI, bank transfer, city ledger, and advance deposit adjustment

GST-compliant invoice generation with automatic SAC code mapping and place-of-supply based IGST/CGST+SGST split

Proforma invoice and receipt printing for advance deposits and partial payments

Bill-to-company routing — automatically post room and incidental charges to the corporate city ledger

Folio adjustment and rebate workflow with manager approval and reason-code tracking

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Rate Plans

Define and manage an unlimited number of rate plans with seasonal pricing, day-of-week variations, length-of-stay discounts, and occupancy-based dynamic adjustments. Rate plans can be linked to specific room types, meal inclusions (EP, CP, MAP, AP), and market segments. A visual rate calendar lets revenue managers see and adjust rates across weeks at a glance.

Unlimited rate plans with support for EP (room only), CP (bed & breakfast), MAP (half board), and AP (full board)

Seasonal rate periods with automatic date-based switching and overlap protection

Day-of-week pricing — set different rates for weekdays, weekends, and public holidays

Length-of-stay (LOS) discounts and minimum-stay restrictions configurable per rate plan

Occupancy-based derived rates — automatically adjust rack rate as occupancy crosses defined thresholds

Visual rate calendar with drag-to-select bulk editing across date ranges and room types

Corporate negotiated rates with volume-based tiering and contracted allotment linkage

Rate plan cloning and version history so you can roll back pricing changes if needed

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POS (Restaurant & Bar)

A built-in point-of-sale module for your hotel restaurant, bar, coffee shop, and room service. It supports KOT (Kitchen Order Ticket) printing, table management, and running tabs that can be settled at the table or transferred to the guest folio. Multi-outlet support means you can track revenue separately for each F&B venue while consolidating everything at the property level.

Multi-outlet POS — separate menus, printers, and revenue tracking for restaurant, bar, pool bar, and room service

KOT (Kitchen Order Ticket) printing with item-wise kitchen/bar routing and modification notes

Table management with cover tracking, table merge/split, and visual floor plan layout

Running tab creation for walk-in diners with split-bill and shared-bill settlement options

One-click room charge posting — transfer the POS bill to the guest folio with room number and name validation

Happy hour and promotional pricing with time-based automatic rate switching

Inventory deduction on sale — each POS item can be linked to a recipe that decrements raw material stock

Daily outlet revenue summary with item-wise sales mix, average check value, and cover count analytics

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Events & Banquets

Manage banquet hall and event space bookings with dedicated enquiry tracking, tentative holds, and confirmed booking workflows. Each event record captures the venue, date, timings, setup style, menu selection, AV equipment, and billing terms. A visual banquet diary prevents double-bookings and lets your sales team see availability at a glance across all function spaces.

Enquiry-to-booking pipeline with stages for tentative, confirmed, in-progress, and completed events

Banquet diary — visual calendar view across all venues showing confirmed and tentative bookings

Venue capacity management with support for theatre, classroom, U-shape, round-table, and cocktail setups

Event BEO (Banquet Event Order) generation with menu, AV, decor, and special instructions as a printable PDF

Per-plate and per-event billing with advance deposit tracking and staged payment schedules

Add-on services management — DJ, floral arrangement, valet parking, photography with itemised billing

Post-event feedback capture and revenue analysis per venue, event type, and season

Integration with the main folio system — event charges can be posted to a guest or corporate account

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Channel Manager

A two-way channel manager that synchronises your room inventory, rates, and restrictions with all major OTAs in real time. When a booking arrives on MakeMyTrip or Booking.com, the Channel Manager instantly updates availability across all other connected channels, eliminating overbookings. Rate and restriction pushes flow from Stayntra outward so you manage pricing from a single source of truth.

Two-way real-time sync with MakeMyTrip/Goibibo, Booking.com, Agoda, Expedia, Yatra, Cleartrip, and Airbnb

Automatic inventory adjustment — when a room sells on any channel, all others are updated within seconds

Rate push from Stayntra rate plans to all connected OTAs with channel-specific markup/markdown rules

Restriction management — push minimum LOS, closed-to-arrival (CTA), and stop-sell per channel

Booking download with full guest details, OTA confirmation number, and commission percentage mapping

Channel performance dashboard — compare bookings, revenue, ADR, and commission cost per OTA

Error and sync failure alerts with retry queue and manual override for stuck transactions

Mapping wizard for room type and rate plan mapping between Stayntra and each OTA extranet

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Booking Engine

A commission-free, mobile-responsive booking engine that you embed on your hotel website. Guests search availability, select rooms, choose rate plans, and pay online — the booking flows directly into Stayntra as a confirmed reservation with zero manual entry. It supports promo codes, package deals, and upsell add-ons to maximise direct booking revenue.

Responsive widget that embeds on your website via a simple script tag or iframe — matches your brand colours

Real-time availability and rate display pulled directly from Stayntra inventory

Online payment collection via Razorpay, PayU, or CCAvenue with PCI-DSS compliant tokenisation

Promo code and coupon engine with usage limits, date validity, and minimum-stay conditions

Package and add-on upsells — spa, airport transfer, early check-in, romance package displayed during booking

Instant confirmation email and SMS with booking reference, cancellation policy, and payment receipt

Google Analytics and Meta Pixel integration for tracking conversion funnels and ad ROI

Multi-language support with INR, USD, EUR, and GBP currency display options for international guests

Billing, rates, POS, and distribution in one place